Refund policy

Refund & Return Policy

Last updated: 2026-06-11

We want you to be completely satisfied with your purchase from Drevaux. If you are not, we offer the following return and refund policy.

Return Window

You have 30 days from the date of delivery to request a return.

Eligibility

• Items must be unused, in original packaging, and in the same condition as received
• Proof of purchase is required
• Final sale items cannot be returned

How to Request a Return

To start a return, contact us at support@drevaux.com with your order number. We will provide return instructions.

Refunds

Once we receive and inspect your return, we will process your refund to the original payment method within 5–10 business days.

Damaged or Wrong Items

If your item arrived damaged or incorrect, contact us within 7 days of delivery for a free replacement or full refund.

Contact

For any return-related questions: support@drevaux.com